OUR POLICY

We go over all the terms and conditions regarding refunds in the service contract. THIS IS NOT YOUR SERVICE CONTRACT. THIS IS A BULLET POINT OF IMPORTANT HIGHLIGHTS WITHIN THE FULL CONTRACT (which will be attached to your invoice).

• 50% or $150.00 of the catered food is due to confirm an event (depending which is greater and/or the amount at the sole discretion of TastyKing LLC). 

• Up to and including 8 days prior to event, 50% of the catered food is non refundable and guest count cannot be changed.

• 7 days to 5 Days prior to event, 75% of the catered food is non refundable. 

• Day of event and 4 Days prior to event, 100% of the catered food is non refundable 

• 1 to 2 Days prior to event. Client may reschedule catered food, however perishable items and incurred additional expenses will be extra: 

• Additional Expenses: labor, perishables, parts, loss.

• Deposit 50% will be credited toward the new “caterer availability date”. If the new “caterer availablity” date is cancelled then the deposit 50% will not be refunded. 

• Hours of Service are to be within the service timeframe. Any service that is delayed beyond the service timeframe agreed upon will be charged and additinal fee for extra hours (not exceeding 2 hours.) 

 ALL OUTSTANDING BALANCES DUE MUST BE PAID UP AND IN FULL 48 HOURS PRIOR TO EVENT DAY. We are not lenient on this. 

Our service contract is for service and handling of food "WE" (Tasty King LLC) The Paella Party People provide unless, otherwise stated on the invoice. 

Agreeing to our full contract assumes your approval of video and photography. 

Photos / Social Media - We take photos of our events and include them in our marketing and social media ads. These photos may include your guests. Please notify us ahead of time if you do not want photos taken.  Feel free to take your own selfies and photos as well and tag us!

#THEPAELLAPARTYPEOPLE 

ALLERGY STATEMENT: THERE MAY BE A RISK ASSOCIATED WITH CONSUMING RAW SHELLFISH AS IS THE CASE WITH OTHER RAW PROTEIN PRODUCTS. CONSUMING RAW OR UNDERCOOKED MEATS, POULTRY, SEAFOOD, SHELLFISH OR EGGS MAY INCREASE YOUR RISK OF FOODBORNE ILLNESS, ESPECIALLY IF YOU HAVE CERTAIN MEDICAL CONDITIONS.